At ToDTC Mall, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase through our website, mobile application, or related services (collectively, the “Platform”). By using ToDTC Mall, you agree to the practices described below.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services:
- Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect your name, email address, phone number, billing and shipping addresses, and payment details.
- Technical Information: We automatically collect information such as your IP address, browser type, device identifiers, access times, and referring URLs for analytics and system improvement.
- Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic. You can modify cookie settings in your browser at any time.
2. How We Use Your Information
Your data helps us operate efficiently and improve your shopping experience. We use your information to:
- Process and fulfill orders, including payments, shipping, and returns;
- Communicate updates, promotions, or customer support responses;
- Improve website functionality, design, and personalization;
- Prevent fraud, ensure security, and comply with legal obligations.
We do not sell, rent, or trade your personal data to third parties.
3. Sharing Information
We may share limited information with trusted partners who help us operate our business, such as payment processors, logistics providers, and marketing agencies. These partners are bound by confidentiality and data protection agreements and may only use your information for the services they provide on our behalf.
We may also disclose information if required by law or to protect our rights, property, or the safety of users.
4. Data Storage and Security
ToDTC Mall uses industry-standard encryption and security measures to protect your data. However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security, but we continuously review and update our safeguards to minimize risks.
5. Your Rights
You have the right to:
- Access and request a copy of your personal data;
- Correct or update inaccurate information;
- Request deletion of your account and associated data (subject to legal retention requirements);
- Opt out of promotional communications by following the unsubscribe link in our emails.
6. International Data Transfers
If you access our Platform from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
7. Children’s Privacy
Our Platform is not intended for children under 13. We do not knowingly collect personal information from minors. If such data is found, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with the revised date, and continued use of our Platform constitutes your acceptance of the updated terms.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@todtc.com
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